Terms of Service

Service Scope

LogoVPN provides subscriptions to international routes and access to related client apps, covering 110+ countries / 220+ routes and supporting Windows / macOS / iOS / Android / Linux. The routes, clients, and account benefits available to you are shown in the user panel.

The service provides network connectivity; it does not provide accounts, content licenses, or paid benefits for third-party websites. When accessing international websites, you must still follow the relevant service's regional, account, and usage rules. Coverage does not mean a specific website will remain available on every route.

Account and Subscription Rules

No email address is required; you can register with a username and password. Keep your login credentials and subscription links secure. Do not post them on public pages, in groups, or in code repositories. If credentials are exposed or used unexpectedly, change your password promptly and request help through a user panel ticket.

An account has no limit on the number of devices that can be online simultaneously, for the account holder's own devices. This does not allow you to share an account with others, sell subscription links, resell routes, or use the service to build a publicly offered access service. Traffic used across devices counts toward the same account and does not increase when more devices are added.

Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Traffic resets monthly on the activation date. The price difference for a mid-cycle upgrade is prorated by the remaining days. Traffic packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB; they remain valid until used and never expire. Payment methods are Alipay / WeChat Pay / USDT. See the plans page for full pricing.

Refund Policy and How to Request One

You can request a full refund for any reason within 7 days of your first payment. Sign in to the user panel ticket system to submit a refund request. Include the relevant order and your request; you do not need to explain why you no longer wish to use the service. Do not include your account password or complete subscription link in a ticket.

Refund requests require verification of the order owner and payment record. If information is missing, the ticket response will explain what order details are needed. Updates and payment processing results will be communicated through the panel; no fixed processing time is guaranteed. Requests outside the terms above will be handled according to applicable law and the circumstances of the order. Statutory rights are unaffected.

Acceptable Use

Users must comply with the laws and regulations that apply where they are located and to their use of the service. The service must not be used for illegal activities, including cyberattacks, fraud, malware distribution, data theft, intellectual property infringement, or unauthorized system access. Users must also follow the terms of use of destination websites and platforms.

Do not use abnormal requests, abuse connections, or interfere with network resources in a way that disrupts other users. Users are responsible for the content they submit or transmit and for activity on their accounts. Anonymous, no-log operation is part of the service's privacy policy and does not authorize illegal activity. See the Privacy Policy for information about personal data handling.

Availability and Limitation of Responsibility

Connection quality depends on local networks, carrier routing, device settings, destination platform rules, and maintenance. The service does not guarantee uninterrupted access, a fixed speed, or continuous availability of any particular platform. If you have connection issues, first check your subscription status, client settings, and any notices from the destination service, then contact support through a ticket.

Necessary maintenance, third-party network failures, and events beyond reasonable control may cause temporary interruptions. LogoVPN will respond based on the circumstances and provide information on the website or in the panel when feasible. Users should keep copies of important information. LogoVPN does not guarantee third-party content, account decisions, or failures outside its control, but this does not waive any liability required by law.

Account Termination and Changes to These Terms

For illegal use, account sharing for resale, service disruption, or other violations of these terms, LogoVPN may restrict features, suspend, or terminate an account depending on the circumstances. Where urgent action is needed, necessary measures may be taken first. Users can ask about the reason, provide further information, or raise an objection through a ticket. Relevant orders and refunds will be handled under these terms and applicable law.

If these terms are revised due to service changes or legal requirements, the updated content and revision month will be posted on this page. Changes affecting important user rights will be announced on the website or in the panel, along with information about how they apply. Review the updated terms before continuing to use the service. If you have questions or do not accept the changes, contact support through a panel ticket to discuss next steps.